The Town of Waynesville offers reliable, publicly owned electrical service to 3,000 residential and commercial customers. The Town purchases power through a wholesale contract with Santee-Cooper. Residents and businesses located outside of the Town’s electric service area are served by Duke Energy or Haywood EMC.
The Town of Waynesville provides electrical service to a limited area within the Town. For information regarding utility connections please contact (828) 456-3515. Payments for Waynesville electric service can be made at the Hazelwood Branch Office, 280 Georgia Avenue.
For electrical outages please call (828) 456-3706 during regular business hours. After hours, weekends and holidays call the Waynesville Police Department at (828) 456-5363.
Electric Maintenance is located at 129 Legion Drive, and is open Monday - Friday, 8:00 a.m. - 4:00 p.m.
(828) 456-3706 phone
(828) 456-2005, fax
Outside of normal business hours, and Town holidays, please call the Waynesville Police Department at (828) 456-5363 to report an issue.
Non-emergency issues or suggestions can be reported 24/7 through Action Line. A tracking number will be assigned which will allow you to track the status of your request online.
For assistance, please call the Electric Superintendent Willie Smith at (828) 456-3706.