The Town of Waynesville offers reliable, publicly owned electrical service to 3,000 residential and commercial customers. The Town purchases power through a wholesale contract with Santee-Cooper. Residents and businesses located outside of the Town’s electric service area are served by Duke Energy or Haywood EMC. 

The Town of Waynesville provides electrical service to a limited area within the Town. For information regarding utility connections please contact (828) 456-3515. Payments for Waynesville electric service can be made at the Hazelwood Branch Office, 280 Georgia Avenue.

For electrical outages please call (828) 456-3706 during regular business hours. After hours, weekends and holidays call the Waynesville Police Department at (828) 456-5363.

Reaching Us

Electric Maintenance is located at 129 Legion Drive, and is open Monday - Friday, 8:00 a.m. - 4:00 p.m.

(828) 456-3706 phone

(828) 456-2005, fax

Outside of normal business hours, and Town holidays, please call the Waynesville Police Department at (828) 456-5363 to report an issue.

Non-emergency issues or suggestions can be reported 24/7 through Action Line.  A tracking number will be assigned which will allow you to track the status of your request online.

Staff Directory

For assistance, please call the Interim Electric Superintendent Jay Entwistle at (828) 456-3706.