Administrative Services

The Administration Department coordinates and oversees the activities of all Town Departments, provides direct staff assistance to the Mayor and Board of Aldermen, establishes the financial and budget management process for the Town, and directs the Town's efforts to plan for the future. Staff members perform research, suggest public policy development and direction for the Board and evaluate potential public programs. 

This department includes the Town Manager, Assistant Town Manager/Town Clerk, Human Resource Specialist and Administrative Assistant.

Town Manager

The Town of Waynesville is organized under the Council-Manager form of government, consistent with N.C.G.S. 160A-147, Part 2.  The Town Manager, appointed by the Board of Aldermen, oversees the day-to-day operations of the Town and the implementation of policy as directed by the Board. Employing a Town Manager frees elected officials to provide leadership, develop a vision for the community, determine what services to provide citizens, lobby the state legislature on the community’s behalf, and communicate and forge new relationships with constituents.

Town Manager Rob Hites began work in August 2016.

Town Clerk

The Town Clerk prepares and maintains complete and accurate records of the Board of Aldermen proceedings, serves as the official custodian of all permanent records including minutes, resolutions, ordinances, contracts, agreements, deed and easements and various other documents, provides staff support to the Mayor, Board of Aldermen, and disseminate information and assistance to the citizens and other entities as well as the news media.

Amie Owens has been the Town Clerk since February 2014.


Reaching Us

Administration is located in the Municipal Building, 16 South Main Street, and is open  Monday - Friday, 8:30 a.m. - 5:00 p.m. The main phone number is (828) 452-2491.


Staff Directory

Town Manager -  Rob Hites

Assistant Town Manager/Town Clerk- Amie Owens

HR Specialist - Brittany Buchanan


Map & Directions