Administrative Services

The Administration Department coordinates and oversees the activities of all Town Departments, provides direct staff assistance to the Mayor and Board of Aldermen, establishes the financial and budget management process for the Town, and directs the Town's efforts to plan for the future. Staff members perform research, suggest public policy development and direction for the Board and evaluate potential public programs. 

This department includes the Town Manager, Assistant Town Manager, Human Resource Specialist and Town Clerk/Executive Assistant.

Town Manager

The Town of Waynesville is organized under the Council-Manager form of government, consistent with N.C.G.S. 160A-147, Part 2.  The Town Manager, appointed by the Board of Aldermen, oversees the day-to-day operations of the Town and the implementation of policy as directed by the Board. Employing a Town Manager frees elected officials to provide leadership, develop a vision for the community, determine what services to provide citizens, lobby the state legislature on the community’s behalf, and communicate and forge new relationships with constituents.

Town Manager Rob Hites began work in August 2016.


Assistant Town Manager

The Assistant Town Manager performs a variety of technical, administrative, and supervisory work while providing assistance and support to the Town Manager. This includes analyzing and implementing policies and procedures, and responding to and resolving public inquiries and complaints; overseeing interdepartmental relations by reviewing overall Town operations. Work is performed under the general supervision of the Town Manager.  Additionally, the Assistant Town Manager will serve as liaison with Department Heads, and coordinate assigned activities with Town departments, outside agencies, and the general public. The Assistant Town Manager will exercise duties as Acting Town Manager in the absence of the Town Manager.

Amie Owens has been the Assistant Town Manager since July 2016.


Human Resource Specialist

The Human Resource Specialist is responsible for recruiting, screening and placing workers. The HR Specialist handles onboarding and retirement activities, employee relations, benefits and training.  Maintains human resources database and records by inputting data from change requests and applications; recording statistics; handles OSHA and State and Federal reporting requirements and maintains all confidential employee information.

Brittany Angel has been the HR Specialist since January 2016.


Town Clerk/Executive Assistant

The Town Clerk prepares and maintains complete and accurate records of the Board of Aldermen proceedings, serves as the official custodian of all permanent records including minutes, resolutions, ordinances, contracts, agreements, deed and easements and various other documents, provides staff support to the Mayor, Board of Aldermen, and disseminate information and assistance to the citizens and other entities as well as the news media.

Eddie Ward has been the Town Clerk since July 2017.


Reaching Us

Administration is located in the Municipal Building, 16 South Main Street, and is open  Monday - Friday, 8:30 a.m. - 5:00 p.m. The main phone number is (828) 452-2491.


Staff Directory

Town Manager -  Rob Hites

Assistant Town Manager- Amie Owens

HR Specialist - Brittany Buchanan

Town Clerk - Eddie Ward

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