Welcome to

The Town of Waynesville

Finance Department


Front Entrance & Drive-Thru Window

 The Finance Department provides accounting and financial management in support of all Town operations and in strict accordance with North Carolina General Statutes. This department manages utility and tax billing, collections, accounts payable, cash and investments, fixed assets, debts, grants, payroll, and procurement of goods and services for all Town departments. It also provides annual budget preparation services to the Town Manager and Board of Aldermen.



Customer Service

Calculator & Pen

Our customer service representatives are available to assist customers in person at the Hazelwood Office, 280 Georgia Avenue, or via phone by calling 828-456-3515 during office hours: 8:30 a.m. – 5:00 p.m. Monday – Friday 

Customer service representatives are responsible for opening and closing utility accounts, processing utility and tax payments, setting up business licenses, and answering billing and account questions



For questions or concerns regarding water, sewer, or electric maintenance, garbage pick up, or to report an outage please contact our Public Works Department at 828-456-3706.


Map & Directions

280 Georgia Ave, Waynesville, NC 28786